Shipping Policy – Perfume Products

  • Order Processing: Orders are processed within 1–3 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.
  • Shipping Time: Delivery usually takes 3–7 business days, depending on the location. Remote areas may require additional time.
  • Shipping Charges: Shipping fees (if applicable) will be displayed at checkout. Free shipping may be offered on select orders or promotions.
  • Order Tracking: Once your order is shipped, a tracking ID will be shared via email or SMS to monitor delivery status.
  • Delivery Issues: If your order is delayed, lost, or marked as delivered but not received, contact customer support at Hashtagfiv@gmail.com within 48 hours.
  • Incorrect Address: Customers are responsible for providing accurate shipping details. Orders with incorrect or incomplete addresses may face delays or cancellation.
  • Failed Delivery Attempts: If delivery fails due to customer unavailability or incorrect details, re-delivery may incur additional charges.
  • Damaged Package: If the package appears damaged at the time of delivery, do not accept it or record clear proof and report immediately to support.